Vodavi Online Store

Shipping & Returns

Equipment Returns
Equipment returned to E System Sales, Inc. for any reason other then warranty and failure shall be subject to a full refund of the purchase price, less the 20% re-stocking fee, shipping and handling fees, and charges for any installation services or services delivered. Equipment must be returned in its original packing and be ready for resale. All out of the box returns shall be on a 50% buy back basis only. No equipment shall be returned to E System Sales/EZ Phone Systems after 14 days of delivery. All WARRANTY and RETURN equipment returned to E System Sales, Inc. must have a RMA (Return Merchandise Authorization) number issued byE System Sales, Inc. All returned items without a RMA number will not be excepted by E System Sales, Inc.

Warranty
ESSI Shall take care of all in warranty issues at no cost to the customer.

New phone equipment warranty is warrantied from the manufacturer for their warranty period.  Refurbished phone equipment warranty is taken care of soley by ESSI and not the manufacturer.

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